This is the ULTIMATE Dispatcher system that will completely automate your field force, saving more than 2 hours per employee, per day.
ON EVERY WORK ORDER
- Photos
- Videos
- Description of issue
- Category (Plumbing, Electrical, HVAC, etc)
- Location of the Issue
- Creator of the issue w/ their contact information
- Can create on behalf of another person
AUTOMATED OPERATIONS MANAGEMENT
- Priority automatically set according to the issue category
- Auto-assigned to the right worker
- Automatically sorted list for each worker, according to work order priorities
- Filtering and searching options to find the exact ones needed at any moment
NOTIFICATIONS / UPDATES
Instant app push notifications to keep everyone up to date whenever
- One is created
- Work update is added
- Photos added
- Notes added
- Reassigned
- Priority changed
- Completed
WORK UPDATES & LOGGING
- Never make an update call again
- Start and Stop timer to register beginning and end of work sessions
- All work updates are logged, tracked, with easy reference at any time
COMMUNICATION & SHARING
- One-tap contact buttons to Call, Chat, Email, or Text Message the creator of the work order
- Share work order details among employees
- Share work order details and log history with contractors
TIMESHEETS INTEGRATION
- Punch In/Out with geolocation tracking
- Timesheets integration
- Show which work orders were worked during each punch in/out session
REPORTING & ANALYTICS
- Deep & detailed analysis report of all issues
- How many were created and completed over any time period
- What type of issues are occurring most
- Who is creating the most
- Minimum, average, and maximum response time
- Who is completing the most
- a lot more